Merchandise returned after 30 days from purchase is NON-REFUNDABLE. Merchandise returned within 30 days from purchase in resalable condition (unopened/ unused) is refundable minus shipping and handling and a 10% re-stocking fee.
Merchandise returned not in a resalable condition as determined by Redback One (opened/ used, installed, notable signs of wear and tear, damaged, etc.) is NON-REFUNDABLE.
Return ExceptionsWe DO NOT accept returns on unpackaged or installed sights, any merchandise worn, used, damaged or altered.
Restocking/ Processing FeeAll items are subject to a 10% restocking or processing fee. We will deduct this from your refund. We also DO NOT refund the original shipping and handling that you paid for the order.
ExchangesIf your clothing item is in new/ unused condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
How to Return an ItemYour item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
We will inspect the returned item and issue a refund if it’s approved. Refunds will go back to the original form of payment within 3-7 business days.
If we deny a refund after inspection, a representative from Redback One, LLC, will contact you for the reason.
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